deelab.ai

Privacy Policy

effective_date: 16 July 2026

1. Introduction

DeeLab (deelab.ai) is a brand of TAILJAY PTE. LTD. (“we”, “us”, or “our”), registered in Singapore. We handle personal data in accordance with the Singapore Personal Data Protection Act (PDPA) and applicable regulations.

This policy explains how we collect, use, disclose, and protect personal data.

2. Information we collect

We may collect:

  • Personal information: Name, email address, phone number, and any information you provide when contacting us.
  • Business information: Company details, project requirements, and other information relevant to the work.
  • Technical data: IP address, device and browser information, and basic usage data (through cookies or similar technologies).

3. How we use your information

We use personal data to:

  • Provide and manage requested services
  • Respond to enquiries and communicate with you
  • Improve our website and service delivery
  • Send marketing communications if you have opted in

4. Sharing and disclosure

We do not sell personal data.

We may share personal data with:

  • Service providers and contractors who help us operate our services, under confidentiality obligations
  • Professional advisors
  • Authorities or regulators where required by law

If personal data is processed outside Singapore, we take reasonable steps to ensure appropriate safeguards are in place.

5. Data retention

We retain personal data only for as long as necessary to meet the purposes described in this policy, or as required by law.

6. Data security

We apply reasonable administrative, technical, and organisational safeguards to protect personal data. No system is completely secure, and we cannot guarantee absolute security.

7. Your rights

Subject to applicable laws, you may request to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Withdraw consent (where applicable)
  • Request deletion, subject to legal and contractual obligations

8. Cookies, analytics and consent

Our website uses cookies for essential functionality and, depending on your choices and your location, for analytics (Google Analytics via Google Tag Manager) and marketing.

How consent works here depends on where you are. To apply the correct rules, we determine your country from your IP address (via our content delivery network); this signal is used only to select the right consent behaviour and is not stored by us.

  • In jurisdictions requiring prior consent (including the EEA, UK, Switzerland, Brazil, Canada and India): analytics and marketing cookies are OFF until you accept them in the consent banner. If you decline, Google services receive only aggregate, cookieless signals that do not identify you.
  • In the United States: analytics and marketing run by default, and you can opt out at any time via the “Your Privacy Choices” link in the footer. We honour the Global Privacy Control (GPC) browser signal as an opt-out.
  • Elsewhere (including Singapore): analytics and marketing run by default; you can opt out at any time via the “Cookie settings” link in the footer.

We honour the Global Privacy Control signal in every region, not only where it is legally required. Your explicit choice, made through the banner or the footer link, always takes precedence and can be changed or withdrawn at any time. You can also manage cookies through your browser settings.

9. Third-party links

Our website may link to external sites (including our sibling site, deelabacademy.com). We are not responsible for the privacy practices of those sites.

10. Updates to this policy

We may update this policy from time to time. The updated version will be published on this page with a revised effective date.

Contact

Data Protection Officer
TAILJAY PTE. LTD. (UEN: 202307708D)
10 Anson Road, #09-01 International Plaza, Singapore 079903
[email protected]