Transparent pricing, annotation and collection.

Every batch goes through sampled QA review against your guideline. Units that pass are accepted and billed. Units that fail the sample are corrected at our cost and re-reviewed before they’re billed. You never pay for work that didn’t meet the bar.

Flag them. Sampled QA failures are ours to fix, free, and that applies after delivery too. Report an issue inside the review window agreed in your statement of work and we correct it at no cost.

Every annotator is an individually NDA-contracted member of our own workforce, trained and certified through DeeLab Academy. We don’t subcontract to third-party firms or crowd platforms. Access is limited to the assigned project team, and we can work inside your environment if your security policy requires it.

In SGD. If your finance team needs an invoice in another currency, such as USD, EUR or GBP, we can issue one at the SGD price converted on the invoice date, plus a 2% currency handling fee (minimum S$20).

The paid pilot is the practical minimum: a flat S$320, credited against your first production invoice. There’s no minimum volume commitment after that: scale up or stop on the evidence.

From roughly 100,000 units, volume pricing typically takes 10–15% off the rate card. Larger, sustained programmes are scoped individually.

Yes. Some work, such as guideline development, exploratory labelling or mixed tasks, is priced better hourly than per unit. Where that’s genuinely cheaper for you, we recommend it in the quote.

By default, yours: our prices assume we work inside the labelling tools and environment you provide. If you’d rather we run the work in our own tools and environment, we can. That is agreed and quoted separately before work starts, including any platform licence it needs.

Yes, on request. Annotation is remote, digital work, so by default we staff it from our own certified global team: there’s no location the work itself requires, so this is the most cost-efficient fit. Where compliance or your project specifically requires annotators based in a higher-cost region (the US, Western Europe), the hourly rate and delivery cost scale up to reflect that region’s local labour cost, typically 2–3.5× the standard rate card. Often the cheaper answer is data residency instead: your data stays in your environment and our standard team works inside it.

Whichever basis fits the task. Repeatable capture, a photo, a sample, a completed form, is billed per accepted unit. Open-ended work that rides on a person’s time, interviews, moderated sessions, research, is billed per person-hour, and there the rate follows local income where the work happens: a lower-cost economy for work with no location or language requirement, or a mid- or higher-cost economy at roughly 2–3.5× the tier when the task requires it, the same logic as Data Annotation, priced by what the work needs and what it costs to live where it happens, not by which team is cheapest. Describe what you need collected and we’ll tell you which basis fits and quote it within 48h.

Not cost: it’s the same company, the same Talent Pool, and the same underlying pricing either way, and we reply within 48h no matter which door you use. The difference is fit. DeeLab Gigs is a fast, self-serve form: fill it in and we can get things rolling quickly once we see who’s available and who fits. For more custom needs, contacting us directly is often the better route, since your account team can properly scope it. Use whichever fits how you work.

Share it from your own storage, or connect your storage to your labelling environment, and nothing extra applies. If you need us to transfer or host very large datasets, the storage and transfer costs are quoted separately and agreed before work starts.